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Who is eligible to join?
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In order to be eligible to join Nielsen Digital Voice, you must meet all of the following requirements:
- Be at least 18 years old and capable of entering into a binding contract.
- Be the owner of any computer onto which you authorize the downloading of the software.
- If there are minors within your household, you are the parent or guardian of any minor with access to the computer that you are currently using.
- You agree to inform those individuals with access to the computer on which the software is being installed that you have agreed to join the panel, and these individuals have given you their explicit consent to be a part of the panel and to be subject to the panel membership agreement.
- If you are installing the software at work, you have the permission to do so from your employer.
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How do I join Nielsen Digital Voice?
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To join our panel, please visit our home page. Next, click on Join Now and follow the on-screen instructions. Note: If you experience problems downloading our software, please make sure your firewall (if applicable) is set to allow access for Nssetup.exe or NielsenOnline.exe.
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Is there a fee to join Nielsen Digital Voice?
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There is no fee to join this panel. Please note that you will never need to offer credit card information or purchase anything in order to participate. In fact, you will receive sweepstakes entries for every month you remain in the panel, as well as other opportunities for prizes.
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Can my friends join Nielsen Digital Voice?
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Your friends are eligible to join our panel. You can refer them by visiting our home page. Next, enter your username and password in the Member Login section and click Submit. On the page that appears, click on the Refer a Friend link. All you need is their First Name(s) and Email Address(es).
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What will I have to do as part of Nielsen Digital Voice?
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As part of our panel, all you have to do is complete the installation of our software (NielsenOnline.exe / nswatchdog.exe) when you register with us. We will also send invitations for you to participate in some short surveys. Members who have opted for our premium membership will be periodically asked via a message prompt to identify who in their household is using the computer. Your participation in our Internet panel is not contingent on your participation in the surveys. In fact, all of our surveys are completely voluntary. Your participation in our Internet panel is also not contingent on your responses to the message prompt. You may downgrade your panel membership any time to a completely passive membership by contacting us.
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How long do I have to participate?
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Nielsen Digital Voice is an on-going project. Your participation in our Internet research is at your discretion. Should you ever decide to stop participating, you may do so at any time.
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Can I participate outside of the United States?
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This particular panel is for U.S. based residents only (U.S. citizenship is not a requirement). Other countries with Internet panels include Italy, Spain, Germany, France and the United Kingdom. The invitations for Nielsen Digital Voice are sent via our affiliates who may not be able to distinguish that you are not a U.S. resident.
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How do I cancel my participation?
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We sincerely appreciate your willingness to serve as a panelist. However, should you ever decide to stop participating, you may do so at any time by contacting us.
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What type of data does Nielsen Digital Voice collect?
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In addition to the profile information about your household that we ask you to provide, our proprietary software application automatically collects information about computer and Internet activity from the computer(s) you use to participate. We also administer surveys to some panelists while they are using the Internet. These surveys request additional market research information to help us better understand Internet behavior and use. Your participation in our surveys is always voluntary. For more information on the type of data being collected and our privacy practices, please read our Privacy Policy.
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How is this data being sent to Nielsen Digital Voice?
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The data you provide us with is automatically sent to Nielsen Digital Voice when you connect to the Internet. It is automatically encrypted prior to transmission to help ensure complete security.
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What does Nielsen Digital Voice do with this information?
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We combine the information that comes from our panelists with data and research tools from other sources. We use this information to perform research and to prepare reports and analyses concerning Internet audience demographics, behavior and use.
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How can I verify that the Nielsen Digital Voice software installed successfully on my computer?
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You can verify that our software is installed by following the instructions below:
- Open the Task Manager by holding down Control+Alt+Delete.
- Click on the Processes tab.
- There should be 2 NielsenOnline.exe's listed. If you see both of them there, the software is installed.
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What are the minimum system requirements needed in order to run the Nielsen Digital Voice software?
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In order to run the Nielsen Digital Voice software, your system must meet the minimum requirements below:
- PC/Windows Operating System: Microsoft Windows 98, NT4, 2000, Millennium (ME), XP, and Vista
- 32 MB RAM
- 12 MB Free hard disk space
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I installed the software, but I do not see a program icon in my system tray. Am I missing something?
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Our program's icon will only appear in your system tray if your household profile has more than 1 person listed as a user of the computer.
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